最新消息:网盘下载利器JDownloader--|--发布资讯--|--站务--|--解压出错.密码问题--

CBT Nuggets – HDI Desktop Support SCA HDI-SCA

其他教程 wyy 0评论

CBT Nuggets - HDI Desktop Support SCA HDI-SCA

English | .MP4 | h264, yuv420p, 800x600, 15.00 fps(r) | aac, 22050 Hz, mono | 1.21 GBGenre: E-learning

This video training with Tim Warner covers the knowledge and skills needed to work at an IT support center, including quality assurance, call management, and more. 
Do you have the interpersonal helpdesk skills employers want? Support Center Analyst (SCA) certification from the Helpdesk Institute (HDI) says you do.

If you'd like to work in an IT support center, earning SCA certification is the best way to start. As a certified SCA, you'll know how to address customer support issues from first point of contact to successful resolution.

Tim's Warner's SCA training covers all the HDI-SCA exam objectives, while linking you to tons of additional resources.

CBT Nuggets - HDI Desktop Support SCA HDI-SCA
Download Firedrive and 百度云

以下隐藏内容只提供VIP赞助会员

sorry! The following hidden content sponsorship VIP members only.

您必须 登录 才能发表评论!