最新消息:网盘下载利器JDownloader--|--发布资讯--|--解压出错.密码问题--|--百度盘链接打开页面有问题的请将Http改成Https

Putting ITIL® Into Practice: Problem Management Techniques

其他教程 killking 0评论
Putting ITIL® Into Practice: Problem Management Techniques

Putting ITIL® Into Practice: Problem Management Techniques

MP4 | Video: AVC 1280x720 | Audio: AAC 48KHz 2ch | Duration: 2 Hours | 292 MB
Genre: eLearning | Language: English

Problem management is about preventing and resolving the problems underlying interruptions of IT services. A set of shared techniques can make the difference between success and failure. ITIL® mentions a set of techniques as best practice, but does not cover how to apply them. This course bridges the gap for IT pros, giving them a concise introduction to the seven problem management techniques endorsed by ITIL®, including:

Brainstorming
Ishikawa diagrams
Kepner-Tregoe root cause analysis
Fault tree analysis
Component failure impact analysis
Service outage analysis
Post-implementation and major problem review

Download uploaded
http://uploaded.net/file/f3p430w8/Putting%20ITIL%AE%20Into%20Practice%20-%20Problem%20Management%20Techniques.part1.rar
http://uploaded.net/file/6s12rjje/Putting%20ITIL%AE%20Into%20Practice%20-%20Problem%20Management%20Techniques.part2.rar
http://uploaded.net/file/4btqiz2z/Putting%20ITIL%AE%20Into%20Practice%20-%20Problem%20Management%20Techniques.part3.rar

Download nitroflare
http://nitroflare.com/view/B65ED35069D6C17/Putting_ITIL%C2%AE_Into_Practice_-_Problem_Management_Techniques.part1.rar
http://nitroflare.com/view/C0BFF6F0BA22A2C/Putting_ITIL%C2%AE_Into_Practice_-_Problem_Management_Techniques.part2.rar
http://nitroflare.com/view/E27D8205191129C/Putting_ITIL%C2%AE_Into_Practice_-_Problem_Management_Techniques.part3.rar

Download 百度云
链接: http://pan.baidu.com/s/1bp7gYqr 密码: 3abk

您必须 登录 才能发表评论!